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At Cigna Healthcare®, we're committed to investing in the future and delivering innovative digital resources by enhancing the online experience for your clients and their employees.
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Wellbeing enhancements
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In our fast-paced digital world, getting access to health and wellbeing services quickly and easily is important. Based on member feedback, we have enhanced the wellbeing section of Cigna Envoy to make it more intuitive and providing improved access to care. This enhancement includes a sleek, modern design with an easy-to-understand organisational structure.
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All the information you need in one place
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We’ve updated our Health and Wellbeing page to show concise information on how to engage with the existing programmes listed below if they are included with the member’s plan. Members can also dive deeper if they want more information.
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Employee Assistance Programme
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Guided Health Advisor
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Health Risk Assessment
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Targeted Risk Assessments
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Health Library and Smart Tools
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You’ll also notice easier access to our existing clinical programmes such as Chronic Condition Management, plus new additions like our Musculoskeletal Support Programme.
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Finally, from our new wellbeing page, members can email “Speak to Nurse” which gathers the necessary information and directs the enquiry to our clinical team.
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Our members’ voice drives innovation and addressing key member pain-points is a priority. We’re excited to be rolling out additional upgrades to the digital experience and will be sharing these with you as they’re released.
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If you have any questions, please reach out to your Cigna Healthcare representative.
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Sincerely,
Cigna Healthcare
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Web-based tools, such as Cigna Envoy® are available for informational purposes only. These tools are not intended to be a substitute for medical care provided by a physician. The listing of a health care professional or facility in the mobile directories available through the Cigna Envoy mobile app does not guarantee that the services rendered by that professional or facility are covered under your benefits plan. Refer to your plan documents, or call the number listed on your ID card, for information about the services covered under your plan benefits. References to non-partnered organizations or companies, and/or their products, processes or services, do not necessarily constitute an endorsement or warranty thereof.
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The Cigna Healthcare name, logo and other Cigna Healthcare marks are owned by Cigna Intellectual Property, Inc., licensed for use by The Cigna Group and its operating subsidiaries.
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If you have a Cigna plan, please refer to your member materials for further information, including details of the insurance entity providing cover, broker information (if any) guide to claiming, the list of benefits, exclusions and limitations.
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About Cigna Healthcare - Privacy - Legal
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© 2025 Cigna Healthcare. All rights reserved.
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Servicing: Health & Wellbeing / IH1742
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